This page provides the principal business, legal and customer-contact information for Arches Antiques & Art Gallery and the online store at archesantiques.shop.

1. Trading Identity

Our trading name is Arches Antiques & Art Gallery. Our online storefront operates at archesantiques.shop.

2. Business Address

Our supplied business address is:

View the location on Google Maps.

3. Customer Contact Information

Customers may contact us about products, orders, payment, delivery, local collection, returns, refunds or other store enquiries using the following details:

When contacting us about an existing order, please include your order number where possible.

4. Management and Customer Support Team

5. Store Opening Hours

No verified shop opening hours were supplied for this policy page. We therefore do not publish unverified hours. Please contact us before travelling where opening times are important.

6. Delivery Area

Online delivery is currently available to addresses within the United Kingdom only. International delivery is not offered under the current shipping policy.

7. Delivery Charges and Times

8. Local Collection

Free local collection is available where it is shown as an option during checkout. Customers should wait until they receive confirmation that their order is ready before travelling to collect it.

9. Payment Processing

Online payments are handled through Shopify Payments. The exact payment methods available to a customer are displayed securely during checkout.

10. Returns and Refunds

For eligible online purchases, our stated cancellation / return period is 14 days. Our stated refund-processing target is 5–10 business days, subject to applicable statutory deadlines.

A blanket rule about responsibility for return postage was not supplied for this store. Customers should therefore contact us before returning an item so that the appropriate return method and responsibility for reasonable costs can be confirmed according to the reason for the return and applicable law.

11. Company Registration, VAT and Legal Entity Information

If you require formal business or invoice information that is not shown here, please contact us using the details above.

12. Consumer Rights

Nothing on this page or in our other store policies is intended to exclude, restrict or replace any mandatory consumer rights or remedies that apply under law.

13. Policy and Business Information Updates

We may update the business information on this page when our contact details, services, trading arrangements or legal obligations change. The latest published version should be used for current information.

14. Contact Arches Antiques & Art Gallery

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This page forms part of the policies of Arches Antiques & Art Gallery. Nothing in this page limits any mandatory consumer rights that apply under law.